Resolved -
We have resolved the issue.
Mar 16, 16:01 EDT
Update -
We are continuing to investigate Conversations related issues within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause.
We will provide updates as soon as more information becomes available.
Mar 16, 14:02 EDT
Investigating -
We are currently investigating an issue where some users are missing conversations or getting an error when attempting to send messages.
Mar 16, 12:57 EDT